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Lockbox services have been a cornerstone of receivables processing for decades, helping organizations streamline the collection and processing of mailed payments. Yet despite their long history, the terms “retail lockbox” and “wholesale lockbox” are...
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Benjamin Nestor: July 6, 2026
This article draws on findings from a Datos Insights research paper commissioned by CheckAlt. For community and midsize banks and credit unions...
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Consumer bill payment habits continue to evolve, but the operational realities behind those payments are becoming more—not less—complex.
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Benjamin Nestor: June 23, 2026
This article draws on findings from a Datos Insights research paper commissioned by CheckAlt. For commercial banks and credit unions under US$30...
4 min read
Why the shift from generative AI to agentic AI matters for payments and receivables workflows. Watch the Video: AI In Payments & Receivables: From...
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Editor’s Note: This article has been updated from its original publication in April 2021. Faster payment expectations are changing how organizations...
2 min read
While the payments industry has continued shifting toward digital payments, many organizations still rely on checks for inbound payments. That’s why...
3 min read
Commercial client retention is no longer driven only by pricing, service, or relationship management. While those factors still matter, daily...
4 min read
For many financial institutions, lockbox is one of those functions that just runs in the background. Payments come in, checks get processed, deposits...
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If your business still receives a high volume of check payments, you’re not alone. Despite the growth of digital payments, checks remain a...
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For many organizations, the work doesn’t end when a payment is made. In many cases, that’s where the real operational challenge begins—in how...
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Editor’s Note: This article has been updated from its original publication in March 2021. Loan delinquency isn’t just a credit issue; it’s also an...
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4 min read
Lockbox services remain a core part of treasury management for many banks and credit unions. Even as digital payments continue to grow, checks are...
4 min read
Editor’s Note: This article has been updated from its original publication in August 2018. Many organizations still receive a meaningful portion of...
3 min read
Despite continued investment in digital payments, check fraud remains one of the most persistent fraud challenges facing financial institutions...