CheckAlt Insights
3 min read
Lockbox vs. Electronic Lockbox: What’s the Difference?
Businesses today have more ways than ever to receive payments. Customers can mail checks, initiate payments through their bank's online banking bill...
4 min read
Electronic Lockbox Explained: Keeping Online Banking Bill Pay Payments Electronic
When a consumer uses their bank or credit union's online banking bill pay service, the experience feels entirely electronic. They log in, search for...
3 min read
What's the Difference Between Retail Lockbox and Wholesale Lockbox?
Lockbox services have been a cornerstone of receivables processing for decades, helping organizations streamline the collection and processing of...
3 min read
What Success Looks Like in Receivables Processing
This article draws on findings from a Datos Insights research paper commissioned by CheckAlt. For community and midsize banks and credit unions...
3 min read
What 2025 Consumer Bill Payment Trends Mean for Financial Institutions
Consumer bill payment habits continue to evolve, but the operational realities behind those payments are becoming more—not less—complex.
3 min read
What the 18-Month Receivables Window Means for Banks and Credit Unions
This article draws on findings from a Datos Insights research paper commissioned by CheckAlt. For commercial banks and credit unions under US$30...
4 min read
From Answers to Action: The Next Phase of AI in Payments and Receivables
Why the shift from generative AI to agentic AI matters for payments and receivables workflows. Watch the Video: AI In Payments & Receivables: From...
3 min read
The Missing Piece of Real-Time Payment Processing: Integrated Receivables
Editor’s Note: This article has been updated from its original publication in April 2021. Faster payment expectations are changing how organizations...
2 min read
Lockbox Explained: How It Works and Why It Still Matters
While the payments industry has continued shifting toward digital payments, many organizations still rely on checks for inbound payments. That’s why...
3 min read
Lockbox Services Support Commercial Retention and Deposit Relationships
Commercial client retention is no longer driven only by pricing, service, or relationship management. While those factors still matter, daily...
4 min read
The Hidden Costs of In-House Lockbox Processing
For many financial institutions, lockbox is one of those functions that just runs in the background. Payments come in, checks get processed, deposits...
4 min read
Does My Business Need Lockbox Services?
If your business still receives a high volume of check payments, you’re not alone. Despite the growth of digital payments, checks remain a...
3 min read
What Happens After Payments Come In: The Operational Side of Receivables
For many organizations, the work doesn’t end when a payment is made. In many cases, that’s where the real operational challenge begins—in how...
3 min read
6 Ways Credit Unions Can Reduce Loan Delinquency Rates
Editor’s Note: This article has been updated from its original publication in March 2021. Loan delinquency isn’t just a credit issue; it’s also an...