CheckAlt News

CheckAlt has announced a new partnership with LEVERAGE Payment Solutions, a credit union service organization (CUSO), to provide a flexible loan repayment solution that helps streamline credit union operations while improving member retention.

CheckAlt has announced a new partnership with credit union service organization (CUSO) and core provider CU Prodigy to assist credit unions in streamlining operations and furthering member-centric services by using loan payment processing technology that enables payments across all channels including in-person, call center, online, text message, or by phone via interactive voice response.

CheckAlt has partnered with LetUs by RentMoola to make paying rent by check a simpler, faster, more flexible payment option.

After a tumultuous year for everyone around the world, CheckAlt’s executive leadership, led by Co-Chairman and CEO Shai Stern, hosted a special event for clients on April 24 at an outdoor venue overlooking the bay in Miami so we could safely meet face-to-face.

CheckAlt will further enable community banks to easily transact mobile-captured check payments on behalf of their fintech partners through a strategic partnership with Synctera.

“I just love interacting with people. I love learning from people, I love sharing what I know with people, and that really makes me feel good. I just love that aspect of this job and working here at CheckAlt.”

With the announcement that Jeff Bezos will step down as CEO of Amazon later this year, I decided to spend time this week reading a letter he wrote to shareholders in 2014 that explained the importance of forming a life partnership with a business we believe in, and that it is our job to "nourish and fortify them” with key tools—all of which we utilize at CheckAlt: “customer obsession rather than competitor focus, heartfelt passion for invention, commitment to operational excellence, and a willingness to think long-term.”

Leveraging CheckAlt's nationwide network of 13 processing centers together with its electronic payment solutions Catch! and KliknPay, Home Bank of California will now offer a robust receivables product suite to its commercial clients.

I often enjoy sharing motivational messages with CheckAlt employees, and yesterday I shared an important quote from Ray Dalio with our team: “Own your outcomes.” 

I hope you are all healthy and safe. I am happy to report that Hurricane Eta did not have any impact to us and our operations.

CheckAlt is growing! We are proud to welcome three additional team members: Corporate Counsel Lisa Marie Crews, Director of Product Management Sara Leon, and Implementation Analyst Heather Brooner. Please connect with them via LinkedIn below. In the past month, CheckAlt has onboarded eight new employees in addition to the U.S. Dataworks team, and I am energized by the talent and enthusiasm these new hires bring to our organization.

Speaking of talent, our own Chief Growth Officer Allison Murray was nominated by the Los Angeles Business Journal’s 2020 Women’s Leadership Awards as a top executive in the region. News of CheckAlt’s partnership with Citizens Bank & Trust was also picked up by PYMNTS, and we are excited to share more great news in the coming weeks.

We continue to closely monitor the situation with the U.S. Postal Service as postal delays persist across the country due to the influx of election mail. Our team members are constantly communicating with local postal offices to understand potential impacts through and beyond the election, and will continue to relay updates to you as they are received.

As an essential business, CheckAlt is fortunate to be operating at full capacity in our hybrid mode of team members on site processing your payments while others work virtually. We continue to adhere to local and federal guidelines to ensure the health and safety of our team and their families.

Best and always available,
Shai Stern

We are pleased to announce that Florida-based Citizens Bank & Trust has selected CheckAlt as the bank's lockbox processing partner. The bank had previously coordinated lockbox processing in-house, and will now utilize CheckAlt's regional processing center in Tempe to batch, scan and process items, and deliver payment files for the bank's lockbox customers. Read the full press release here.

While we have seen and read news reports this week of retail closures and staff reductions, as well as the government furloughs in New York, I continue to remain the eternal optimist about the future and the opportunities that lie ahead. One of several positive signs that businesses are adapting and evolving to the changes we are experiencing globally is how Nike is bouncing back thanks to digital sales.

We at CheckAlt are widely known in the payments industry as the largest independent lockbox services provider in the U.S., however the growth of our electronic and card payment solutions exemplifies how we have become the house of payments. The strategic investments CheckAlt has made in talented business leaders positions our company to drive further growth in electronic payments. At a time when other businesses are operating out of fear, we at CheckAlt double down on the success of our strategy and our belief that the best businesses are built in challenging times.

Every day our Product and IT teams are working diligently to improve our applications and the experience you have with our solutions. Please note that our IT Team is coordinating maintenance of our CaptureNet and LoanPay applications for October 4, 2020. A notice has been sent to clients using those application platforms, though there is no client action required. As mentioned last week, the team is also planning an upgrade to TLS 1.2 encryption for our Filexchange servers on October 18, 2020. If you have questions about any upcoming maintenance of CheckAlt’s solutions, please contact your relationship manager.

Stay healthy and safe!
Shai Stern