Simplifying Check, Electronic Payment Reconciliation for Community Association Managers
Compared to other industries with higher adoption of online payment options, community association management often suffers sluggish paper-based processes. As a result, back office staff members spend countless hours each month reconciling check payments with those received electronically.
The association management industry faces unique obstacles in managing all of their resident payments. These consist primarily of various types of dues and assessments paid by homeowners on a monthly, quarterly, or yearly basis. While homeowners’ payment preferences are shifting toward digital methods, many continue to mail checks with paper payment coupons to an association’s designated lockbox provider.