To assist you in accessing your account, you will need the following information:

• 1. The correct KliknPay URL that was provided by your management company.
• 2. The complete name of the company to which you make payments.
• 3. Your account number as it appears on your bill.
• 4. The email address associated with your account.

If you’re still unable to access your account, please contact your management company.

To set up your payment method, ensure you agree to the ACH Authorization agreement when prompted. If this agreement isn't accepted, your chosen payment method will not be available. You can correct this by deleting your current method and adding a new one.

If an accidental double payment has occurred, you can request a refund from your management company. Additionally, the overpaid amount will be credited to the following month.

For security reasons, we send passwords and usernames only to the email address on file. If you've changed your email address, you'll need to cancel your KliknPay account and re-register.

When entering the amount in the payment field, ensure that you don't include any extra symbols. The correct format is "1000.00", not "$1000".

If you're a new account holder and the previous owner's account is still active, you'll need to request the cancellation of the old account from your management company. Once the account has been cancelled, you'll be able to set up your KliknPay account without any issues.