What 2025 Consumer Bill Payment Trends Mean for Financial Institutions
Consumer bill payment habits continue to evolve, but the operational realities behind those payments are becoming more—not less—complex.
Approximately 30% of payments received by companies are made through checks.
At the same time, check fraud and subsequent financial losses are on the rise. So, it's no surprise that financial institutions (FIs) cite external fraud as their top organizational risk.
These disruptions are straining businesses and their cash flow, highlighting the urgent need for reliable, online payment options that eliminate dependence on the postal system and keep operations running smoothly.
Consumer bill payment habits continue to evolve, but the operational realities behind those payments are becoming more—not less—complex.
This article draws on findings from a Datos Insights research paper commissioned by CheckAlt. For commercial banks and credit unions under US$30...
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