At CheckAlt, we’re using AI not just to drive innovation—but to make everyday payment operations more efficient for our clients. In our latest video, Satish Thopte joins Theresa Freas to introduce Genie, our new AI-powered help assistant built into our Merchant Portal.
The goal: Give users 24/7, self-service access to the information they need—right when they need it.
Genie is designed to simplify client support by delivering real-time answers to everyday questions—from how to navigate a portal page to where to find the latest release notes. Trained on CheckAlt’s own knowledge base and verified by our subject matter experts, Genie makes support instant, searchable, and scalable.
In this short conversation, Satish shares:
Whether you're one of our clients or simply curious how AI is transforming financial services, this video offers a closer look at how we're embedding intelligence into our platform—not just as a feature, but part of our broader strategy to simplify receivables through automation.
🎥 Watch the full conversation to see how Genie is helping simplify receivables and scale support through AI.
Discover More About How We’re Using AI to Empower Clients
Genie is just one example of how we’re using AI to simplify payment operations and empower users through smarter, more efficient tools.
Explore our other AI innovations:
Want to see how Genie fits into your receivables workflow? Contact CheckAlt today to get started. For more insights and payment innovations, follow us on LinkedIn and subscribe to CheckAlt Connect, our monthly newsletter—delivered right to your inbox.