Wednesday Update from CheckAlt
Written by Shai Stern
CheckAlt continues to operate all 13 of our processing centers with optimism and positivity. We are in constant communication with mail carriers and are providing updates to customers who may have been impacted by USPS delays.
As we persist through this situation, we want to help you keep your employees and customers safe. Some of you have chosen to limit public contact by only offering drive-up services at branches or asking customers to use ATMs for deposits. At CheckAlt, we are continuing to support financial institutions and businesses across the country with their mail processing but are also heeding the call for contactless payments as a critical solution.
It is important to encourage customers to do as much mobile and remote banking as possible instead of coming into the branch. In addition to drive-up services and ATM deposits, financial institutions should consider mobile deposit services for consumers and businesses alike. If you need help promoting these services to your customers or would like to start offering remote deposit capture as soon as possible, CheckAlt is here to assist—simply call or email me to discuss.
Stay safe and healthy!
Co-Chairman and CEO