Executive Director of Client Experience
As CheckAlt's Executive Director of Client Experience, Roxanne leads the teams dedicated to providing our clients with best-in-class service for their onboarding and servicing needs. She joined CheckAlt in 2021, coming from Citibank after 33 years in the Global Consumer Bank Payments division. Roxanne spent the last 5 years at Citi in a Global Digital Payments Transformation role, proceeded by 10 years as a North America Payments Technology team leader championing the seamless onboarding, site migration and ongoing relationship needs to support 40M accounts for hundreds of consumer, business, and retail clients. Leveraging her experience as an accomplished Operations & Technology leader, she brings a demonstrated track record for leading her teams in delivering an extraordinary experience to clients.
Roxanne holds a Bachelor of Science in Information Technology and a Master of Business Administration degree. She is a native of Las Vegas, NV, a Leadership Las Vegas Alumni, and former board member for Goodwill of Southern Nevada.